Soap Mishap Causes Tesla to Recall Thousands of Cybertrucks

Tesla Inc. (NASDAQ: TSLA) is calling back its Cybertrucks after issues with faulty pedal pads that could cause accelerator pedals to get stuck were noted. Specifically, it was reported that when drivers pressed their feet down on the accelerators, the pads could come off and become trapped in the interior trim, which increased the risk of a collision by leaving the accelerator stuck.

This issue is said to have emerged on production lines with soap, as reported by the auto manufacturer to the National Highway Transportation Safety Administration.

In the report, Tesla revealed that some changes saw the introduction of soap in component assembly. It is believed that workers used soap as a lubricant to help attach pads onto pedals, which left traces of the slippery lubricant on the pedal.

The issue was first raised on March 31, 2024, by one customer, then verified by Tesla Engineering on April 2, 2024, after engineers reviewed data logs and confirmed the presence of the issue. A second customer raised a similar issue a day later, and after concluding its evaluations on April 12, 2024, the automaker made the decision to voluntarily recall the affected trucks.

This call back involves more than 3,800 Cybertrucks that have been sold to consumers thus far.

Normally, software fixes by Tesla are issued directly, with users only required to download updates, which eliminates the need to go to a mechanic. However, since this is a physical issue, all trucks will need to be repaired by the automaker.

This isn’t the first soap-related manufacturing issue to be reported either. Earlier this year, a supplier of Boeing spoke in support of Dawn dish soap being used as a lubricant in the assembly of door seals in manufacturing jets such as the Boeing 737 Max 9 plane, which lost a door during a flight.

In addition to this soap problem, the Cybertruck has had other complaints surface since its launch, one of them being rust. Some customers have posted images on social media showing rust spots in the vehicles’ exterior, some of which start to show after the vehicle has been driven in the rain.

The Cybertruck has an unusual manufacturing process, with the stainless-steel body panels being welded together to form its structure. In its official statement, Tesla told investors that it was between periods of growth. This comes after the auto manufacturer laid off more than 10% of its global staff and announced poor sales during the previous quarter.

Executives are set to talk to investors next week on a scheduled quarterly earnings call.

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